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STORE POLICY
OUR PRODUCTS
We strive to be certain the information contained in this website is accurate; both in words and in pictures, but with our manufacturers constantly improving and modifying products, some details may change. We reserve the right to accommodate these changes and to correct any errors that may inadvertently appear.
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WARRANTIES
Silverback Arms is not a warranty repair station. We make no express or implied warranty whatsoever with respect to any merchandise, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. The only warranties provided are provided by the manufacturers and are as contained in each manufacturer's package. Please consult the documentation that came with your purchase for details. We will, however, work with you in a reasonable and responsible manner to resolve any problems you may encounter.
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USED GUNS
All used firearms or other used merchandise is inspected by our staff to ensure its safe and dependable functionality. However all used merchandise is sold as is where is, and no warranties or fitness for a particular purpose or merchantability are made with respect to used firearms. However, we will do our best to satisfy our “quality guarantee”. If your gun does not work, bring it in and we will have our gunsmith take a look at it. If the gun cannot be repaired, we will allow credit towards the purchase of another firearm. No returns after 15 days for any reason. Purchasers of used firearms are urged to contact the manufacturers for a firearms owner's manual for such firearm.
RETURN POLICY
Firearms and ammunition cannot be returned unless they have been deemed unsafe or factory defective by our staff. We want you to be happy with your purchase. If you desire to return an item, just contact us by phone or in person, with the product information, date of purchase, and the reason for the return. Please keep all packing material and documentation in the event your purchase has to be serviced or returned to the manufacturer. If you return the merchandise without authorization, you will be charged a 20% restocking fee. No returns after 15 days for any reason. Any return must accompany a receipt, and all refunds must be approved by management.
OUR PRICES
Silverback Arms tries to maintain the lowest prices possible, actually, we guarantee it. But we will need proof. We will attempt to match prices on NEW guns only for identical packages, as long as it is a published, advertised price from a real bonafide store. We will not match prices on hearsay, used guns, expired advertising, or from stores that seem to have really good deals on guns they never have in stock.
PAYMENT ACCEPTED
Cash/Visa/Mastercard
SALES TAX
All sales are subject to 8% sales tax.
AGE RESTRICTIONS
All of our products are intended for adult use only or under adult supervision. You must be 18 years or older to purchase a shotgun or rifle, including ammunition, and 21 years or older to purchase a handgun including ammunition for the handgun.
WAITING PERIOD FOR PURCHASE OF FIREARMS
There is no waiting period in Georgia, but there is a background check which involves approval by the FBI’s instant check computer.